"One of the worst experiences . Booked their to you suite. The thermostats did not work air-conditioning was at tornado force. No phone in the master bedroom ,worn furniture reached out to..."

"The iconic Whitehall Hotel has fallen apart. The location of this hotel is so convenient and always has been one of my favorites. If this property if considered one of BW's Premier Collection hotels..."

"Location was good. Everything else, horrible. No where near value for money, sleeping on the streets outside has the potential to be just as good. Shower did not work properly, and had the water..."

"I had a terrible experience with the reception staff. I have been coming here for the past three to four years. I live with a disability—claustrophobia—and yes, it is a valid disability. I faint if I..."

"Bit like a premier inn Comfy beds Nice tv Plenty of room in wardrobe Safe and mini fridge in the room. We had a go room overlooking the flamingo habitat and the pool. Great location to explore the..."

"If there were negative numbers i would give them one. The one star is because the go pool and area is very nice. The hotel itself is dirty. The AI concierge is worthless and spam fills it if you..."